Privacy Policy

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Bukhari Ruqyah (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website and use our services.

By using our website or services, you acknowledge this Privacy Policy.

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1. Information We Collect

Personal Information

We may collect information you voluntarily provide when you contact us, book a service, or communicate with us, such as:

• Name

• Email address

• Phone number

• Appointment and scheduling information

• Information necessary to process a booking or payment

We ask that you do not provide unnecessary medical, psychiatric, or other sensitive personal information when contacting us or booking a Ruqyah session.

Your phone number may be used to send service-related communications such as appointment confirmations and reminders.

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Website Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address

• Browser type

• Operating system

• Pages visited

• Access times

• Device or technical information

This information may be used to operate, secure, and improve the website.

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Information Submitted Through Forms

When you submit a form through our website, we may collect the information you provide, such as your name, email address, phone number, and information necessary to respond to your inquiry or manage a service request.

We use information submitted through our forms to communicate with you, manage appointments, provide requested services, and respond to inquiries.

Please do not submit unnecessary medical, psychiatric, or other sensitive personal information through website forms.

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Payment Information

When you book and pay for a service through our website, payment information is collected and processed through Wix’s payment and checkout services. Payment card details entered during checkout are handled through the applicable payment processing infrastructure rather than being stored directly by Bukhari Ruqyah.

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We may receive limited transaction information necessary to confirm and manage your booking, such as payment status, transaction details, and the service purchased.

Cash and Zelle payments made outside the website are not processed through the website's online checkout.

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Online Session Information

When you book an online Ruqyah session, we may collect information necessary to schedule and conduct the appointment, such as appointment details and communications relating to the session.

Online sessions are not recorded unless recording has been specifically agreed to in advance.

Please avoid sharing unnecessary sensitive medical or personal information during online sessions.

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2. How We Use Information

We may use information we collect to:

• Schedule and manage appointments

• Process payments

• Send appointment confirmations and reminders

• Respond to inquiries

• Provide customer support

• Communicate service-related information

• Maintain and secure our website

• Prevent fraud or misuse

• Comply with applicable legal obligations

We do not use information provided to us to diagnose medical or mental-health conditions.

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3. How We Share Information

Service Providers

We may share information with third-party providers that help us operate our website and services, such as:

• Payment processors

• Scheduling or booking platforms

• Communication services

• Website and hosting providers

These providers may process information as necessary to provide their services.

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Legal Requirements

We may disclose information when required by applicable law, legal process, or lawful governmental request, or when reasonably necessary to protect the rights, safety, or property of Bukhari Ruqyah, our users, or others.

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Business Transfers

If Bukhari Ruqyah is involved in a merger, acquisition, sale, or transfer of assets, information may be transferred as part of that transaction, subject to applicable law.

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4. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

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5. Third-Party Services and Links

Our website may contain links to third-party websites or services.

Third-party services, including payment, scheduling, video-conferencing, and social-media platforms, may have their own privacy policies and terms.

We encourage you to review the privacy policies of services you use.

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6. Children and Minors

Bukhari Ruqyah services are intended to be booked by adults aged 18 and over.

Services involving a minor require parent or legal guardian involvement and consent.

We do not knowingly collect unnecessary personal information from minors.

Parents or legal guardians should supervise information provided on behalf of a minor and should avoid providing unnecessary sensitive information.

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7. SMS and Service Communications

If you provide your phone number, we may use it to send service-related communications, including appointment confirmations, reminders, scheduling information, and other messages relating to your services.

Where applicable, you may opt out of non-essential SMS communications by following the instructions provided in the message.

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8. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the ability to request access to, correction of, or deletion of certain information.

To make a privacy-related request, contact:

Email: info@bukhariruqyah.com

We will handle requests in accordance with applicable law.

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9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with applicable legal obligations.

We may securely delete or dispose of information when it is no longer reasonably necessary.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, information practices, or legal requirements.

When changes are made, we will update the Last Updated date shown on this page.

Last Updated: July 26, 2026